I had utilized Super Service a few years ago and had a generally good experience so this AM I needed to get an oil change before my 500 mi. trip to No. Cal. The first time I arrived at 7:55 I saw that they weren't open until 9 AM so came back at 9 AM only to find out that I was looking at the WRONG Business Door(my bad). The Service manager was very polite and said he could do my oil change in less than 2 hours if I wanted to wait and they had Wi-Fi, so I said sure. He said that they would honor a coupon I had been mailed(b a couple months ago for a full synthetic oil change for $69.00 which was a pretty good deal! In just under an hour the service manager told me that my car would be ready in 10 minutes! Sweet! I was told that I could use some new tires that the wear bars were showing but I wasn't prepared to pull that $$ trigger so I said I would check it out and replace them soon and I was not pressured any further. Sure enough when I pulled out of the way of their main door and checked the tires, there were indeed some wear bars in the tread showing(I got 43K miles out of OEM Michelin tires rated for 50K-not too bad?). I get a generally trusting feeling about these guys. I will probably give them a shot at my tire replacement!
Thanks for your review, Stanford! We're glad to hear that you had a good experience with us and that you felt comfortable trusting us with your car. We appreciate your kind words and we look forward to seeing you again soon for your tire replacement!
Thank you for the positive review, Tom!
Thanks for this five-star review, Kathryn!
Really like working with you guys!!
Really like working with you guys!! Knowledge, professionalism, great prices are all plusses from this group!!
Thank you for the review, Rudy! We appreciate your kind words and hope you enjoy the rest of your week.
Once again they promptly solved my problem, even on short notice. Battery needed replacing while still under 5 year warranty. Super Service replaced at no charge on the spot. They continue to impress.
Thanks for this kind review, Josh! Glad we could help you out. Please don't hesitate to reach out if you need anything, and have a great week!
The work on my car was done quickly and efficiently and I was very pleased with the thorough communication every step of the way.
Thanks for the great review, Karen! We're so glad to hear that you were pleased with the work on your car and the communication throughout the process. We hope you have a great week!
I haven't had my clubman very long and Bob was a wealth of information regarding mfg and cars capabilities...when the car needs any future repair I will b taking it to him!!
Hey Kathleen! We're so happy Bob was able to help. We look forward to working with you again in the future!
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